Pre existing issues

Since contracts are tailored for each client. Pre-existing issues will play a part in the cost of the contract. An upfront fee may also be required to bring an IT system to a suitable level.

Callout fees

We charge a flat rate callout fee of £20 for areas within the M25. For areas outside this cost will be a minimum of £20. Callout fees are not charged to clients under our service contracts unless otherwise specified.

Standard Support Hours

Our support hours are tailored to each contract depending on the level of service you require. However general support times are 8:30 - 17:30.

Support

While we support a huge range of software and hardware we don’t support everything. If you have a specific question about a particular piece of bespoke software or hardware, feel free to get in contact with us. We support various Server, Pc, Tablet and Mobile platforms.

Our Offices

We are based in South East London.